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Quincy Conley, PhD
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Case 03 · A.T. Still University

From Platform Availability to Platform Adoption

Briefing

Enterprise technology existed, but availability did not automatically produce meaningful use.

Summary outcome

The share of courses using Canvas features beyond the gradebook increased from approximately 11% in Fall 2021 to 59% in August 2026.

This measure tracked course use of additional Canvas features, including pages, assignment submissions/dropboxes, assignments, discussions, announcements, and modules.

Context

Led an enterprise enablement function supporting more than 1,000 employees and approximately 3,800 users across 10+ platforms.

Outcomes

  • 1,000+ employees supported; ~3,800 users across 10+ platforms

What this demonstrates

  • Technology adoption
  • Behavior change
  • Portfolio leadership
  • Measurement