Case 04 · Pearson
Evidence Into Product Decisions
Briefing
Understand how learners actually interacted with next-generation digital learning products and translate that evidence into product decisions.
Summary outcome
Contributed to initiatives associated with UX-friction reductions of up to 25% and engagement/retention improvements of up to 18%. This work took place within Pearson's global ecosystem serving 2M+ users.
These are team and product outcomes that this research contributed to, not individually owned metrics.
Context
Work within Pearson's global learning product ecosystem.
My role
Worked across Product, UX, Engineering, Data Science, Research, Customer Success, Sales, and Strategy using learning science, UX research, behavioral measurement, and in-context research.
Outcomes
- Contributed to initiatives associated with UX-friction reductions of up to 25%
- Contributed to initiatives associated with engagement/retention improvements of up to 18%
- Work took place within Pearson's global ecosystem serving 2M+ users
These are team and product outcomes that this research contributed to, not individually owned metrics.
What this demonstrates
- Product strategy
- Research leadership
- Evidence-to-roadmap translation
- Cross-functional influence