Skip to content
Quincy Conley, PhD

← Research overviewAll work

Case 06 · Boise State University · January 2014–January 2017

Building a lab—and developing its researchers

Role: Assistant Professor, Organizational Performance & Workplace Learning | Founder, iPerform Research Lab

Briefing

Developing research capability among students with limited prior research experience while delivering active projects.

Team scope

The lab reached a peak of 22 student researchers, averaging approximately six students per semester. Student researchers reported to me; faculty and industry collaborators participated as partners.

Funding

PI or Co-PI on five funded projects with combined awards totaling $317,600.

Amounts represent total project awards, not a personal share or an allocation solely to the lab. Award periods extend beyond my January 2017 role end date.

Context

I established the lab to give students research experience, advance my own research agenda, and create a dedicated research space for a department that historically lacked one. Its purpose was to put people’s experiences at the center of technology development.

My role

I established the staffing, research priorities, partnerships, facilities, funding, and operating practices, seeking mentorship from others who had built similar labs.

Developing researchers through active projects

I organized educational-research training around the semester, teaching weekly topics that coincided with students’ group-project assignments. Students learned methods in the context of research they were actively undertaking.

Returning and more experienced students mentored newer researchers, while doctoral students took on greater responsibilities. I reviewed the work due each week and provided instructional feedback, combining shared learning with direct oversight of research quality.

  • Weekly instruction aligned with project assignments
  • Peer mentoring and increasing responsibility
  • Weekly faculty review and instructional feedback

Example

From first-year student to research contributor

David R. Flores joined as a first-year undergraduate willing to learn research. I taught him research methods and guided his participation in a Blackboard usability project. David drafted the research materials and collected the data; I conducted the data analysis. We coauthored a poster documenting the study while it was still in progress.

The project examined how students navigated Blackboard course sites, combining task observation, surveys, eye tracking, and facial-expression recording.

The Flores–Conley poster represents an earlier phase of the work and reports preliminary observations (n=30). That work later informed the published Blackboard course-layout study, which reports n=28.

From the poster “Usability Study for Designing Efficient Blackboard Course Sites” by David R. Flores & Quincy Conley. Reproduced without alteration.

Figure 4 · Study Setup

A participant station on a desk: a desktop monitor, seen from behind, with a device strapped to its top edge; an open laptop beside it; a keyboard and a mouse on a mouse pad; and, in the foreground, a clipboard holding a consent form headed “Blackboard Usability Study” with a pen.
Blackboard usability-study setup, documented in the Flores–Conley poster.

Figure 4 · Study Setup

Scroll sideways within the image to see all of it.

A participant station on a desk: a desktop monitor, seen from behind, with a device strapped to its top edge; an open laptop beside it; a keyboard and a mouse on a mouse pad; and, in the foreground, a clipboard holding a consent form headed “Blackboard Usability Study” with a pen.

Blackboard usability-study setup, documented in the Flores–Conley poster.

From the poster “Usability Study for Designing Efficient Blackboard Course Sites” by David R. Flores & Quincy Conley. Reproduced without alteration.

Figure 7 · Email Search Gaze Plot

Gaze plot over a Blackboard course “Tools” page listing tools including Academic Materials, Announcements, Blackboard Collaborate, Blogs, Calendar, Library Resources, My Grades, Roster, Send Email, Tasks, and Discussion Board. Thirteen numbered orange circles mark recorded fixation locations, connected by lines in the order they occurred; fixations 11 to 13 sit beside Send Email.
Email-search gaze plot showing recorded fixation locations and their sequence during a navigation task. The plot alone does not establish confusion or emotion.

Figure 7 · Email Search Gaze Plot

Scroll sideways within the image to see all of it.

Gaze plot over a Blackboard course “Tools” page listing tools including Academic Materials, Announcements, Blackboard Collaborate, Blogs, Calendar, Library Resources, My Grades, Roster, Send Email, Tasks, and Discussion Board. Thirteen numbered orange circles mark recorded fixation locations, connected by lines in the order they occurred; fixations 11 to 13 sit beside Send Email.

Email-search gaze plot showing recorded fixation locations and their sequence during a navigation task. The plot alone does not establish confusion or emotion.

From the poster “Usability Study for Designing Efficient Blackboard Course Sites” by David R. Flores & Quincy Conley. Reproduced without alteration.

Publication

Examining Course Layouts in Blackboard: Using Eye-Tracking to Evaluate Usability in a Learning Management System (opens in a new tab)

Conley, Q., Earnshaw, Y., & McWatters, G. (2020). International Journal of Human–Computer Interaction, 36(4), 373–385. First published online in 2019.

What we built or changed

Completed work included research on learning-management-system usability, digital literacy and accessibility, and evidence-based approaches to learning and performance.

Funding

PI or Co-PI on five funded projects with combined awards totaling $317,600.

  • Developing Digital Literacies Skills for College and the Workplace

    $303,000 · PI · 2016–2018 · Idaho State Board of Education Division of Vocational Rehabilitation

  • Media Depiction Learner Experience Usability Study

    $3,600 · Co-PI · 2016–2017 · Dimensional Mechanics

  • MediaShare Learner Experience Usability Study

    $4,500 · PI · 2015–2016 · Pearson

  • Blackboard Usability Study for Instructors Research

    $3,000 · PI · 2015–2016 · OPWL Research Institute

  • Mobile Augmented Reality for Validating Embodied Learning (MARVEL) Agents

    $3,500 · PI · 2015–2016 · BSU CTL Investigating Student Learning Grant

Amounts represent total project awards, not a personal share or an allocation solely to the lab. Award periods extend beyond my January 2017 role end date.

What this demonstrates

  • Function building
  • Research leadership
  • Innovation
  • Human-centered technology